AI Agents in Marketing

Antoni Kozelski
CEO & Co-founder
July 4, 2025
Glossary Category

AI agents in marketing are intelligent software systems that automate campaign management, personalize customer experiences, and optimize marketing performance through machine learning, predictive analytics, and natural language processing technologies. These autonomous systems perform audience segmentation, content optimization, bid management, and customer journey orchestration while integrating with marketing automation platforms, Customer Data Platforms (CDP), and advertising networks. AI agents utilize recommendation algorithms for personalized content delivery, predictive modeling for customer lifetime value assessment, and natural language generation for automated content creation. They analyze customer behavior data, campaign performance metrics, and market trends to optimize ad spend, improve conversion rates, and deliver targeted messaging across multiple channels. Modern marketing AI agents include programmatic advertising platforms, personalization engines, chatbots for lead generation, and attribution modeling systems that enhance marketing ROI, reduce customer acquisition costs, and enable data-driven decision making while maintaining privacy compliance and brand consistency.