What is Agentic Process Automation

Agentic process automation is an advanced form of business process automation that leverages autonomous AI agents to execute complex workflows with minimal human intervention. Unlike traditional rule-based automation, agentic systems can make contextual decisions, adapt to changing conditions, and learn from outcomes to improve performance over time. These AI agents use natural language processing, machine learning, and reasoning capabilities to understand requirements, plan actions, and execute tasks across multiple systems and applications. Agentic process automation can handle exceptions, collaborate with humans when needed, and continuously optimize processes based on real-world feedback. This technology enables organizations to automate previously impossible tasks that require judgment, creativity, and adaptive problem-solving, significantly reducing manual effort while maintaining quality and accuracy in complex business operations.