AI Assistant

wojciech achtelik
Wojciech Achtelik
AI Engineer Lead
July 3, 2025
Glossary Category

AI Assistant is a software agent powered by machine-learning models—often large language models (LLMs) and speech engines—that understands user input, reasons over data, and performs tasks or generates responses in natural language. It ingests queries via text or voice, routes them through natural-language understanding, retrieves relevant knowledge, and composes replies with generative models like GPT-4o or Gemini. Tool connectors let the assistant schedule meetings, draft emails, run code, or query databases; context memory personalizes interactions over time. Deployment spans mobile apps, smart speakers, customer-support chatbots, and enterprise copilot panels. Key KPIs include task-completion rate, latency, and user satisfaction (CSAT). Challenges—hallucinations, privacy, and bias—are mitigated by Retrieval-Augmented Generation (RAG), guardrails, and on-device inference. By turning conversational intent into actionable outcomes, an AI Assistant shortens workflows, boosts productivity, and unlocks always-on customer engagement.